Terms And Conditions

britishbookpublishers.co.uk is an online platform that provides writing assistance of all types to individuals and businesses in the United Kingdom. The usage of this website is subject to certain regulations, as it is registered with us. Please carefully review these Terms and Conditions, as they will inform you of the restrictions on your ability to access our website and utilise our services.

These Terms & Conditions are equivalent to a legally binding contract or agreement between britishbookpublishers.co.uk ("we," "us," or "our") and our customers ("you" or "user"). By accessing our website, engaging in any activity on it, or utilising our services, users acknowledge that they have reviewed and comprehended these terms and have no objections to any of the provisions.

At britishBookPublishers.co.uk, we offer a comprehensive suite of services. We provide assistance with full-scale book publishing, developing Wikipedia pages, author websites, and social media marketing. Our ghostwriting expertise includes the creation of eBooks, novels, memoirs, and autobiographies. The terms and conditions outlined in this document apply to all the services we offer.

You have the option to subscribe to our newsletters, marketing materials, promotional offers, or other informational content through digital or mail channels by agreeing to these terms. Please reach out to us at info@britishbookpublishers.co.uk if you wish to unsubscribe from any of our communications.

britishbookpublishers.co.uk may request specific information, such as personal details and payment information, when you subscribe to our services. In order to guarantee efficient processing, it is imperative to furnish precise and comprehensive information.

Third-party payment service providers may be employed by britishbookpublishers.co.uk to facilitate transactions. You authorise us to share the requisite information with these third-party payment processors by providing your details.

In the event of service unavailability, pricing inaccuracies, or other errors during the ordering process, britishbookpublishers.co.uk reserves the right to decline or cancel any order at any time. In the event that any fraudulent or unauthorised activity is suspected, we also reserve the right to refuse or cancel orders.

We are committed to providing our customers with the highest quality of service and make every effort to ensure their satisfaction. We will allow any user to request a refund if they are still dissatisfied with our services. The following are the primary guidelines that delineate our refund policy:

If our ghostwriting services fail to meet your expectations, you are entitled to request a change of author up to two times, as we are dedicated to guaranteeing your satisfaction. For those who remain dissatisfied following these modifications and wish to pursue a refund, senior management will evaluate their request. The refund amount will be determined by evaluating the situation and the specific reasons for your claim, taking into account the project progress.

• Marketing Services (SMM, SMO, Author Website, Press Release, SEO, etc.): Refunds are not permitted for our marketing services. The services are subject to an advance payment. Every refund request will be rejected upon receipt of your approval, as our strategy-making process involves a meticulous planning process.
• Publishing Services : The preparation of a manuscript for publication necessitates the completion of numerous steps, including formatting, editing, and design. Consequently, this service is non-refundable. Customers will be unable to cancel their orders once the publication process commences, and refunds will not be issued.

Users are entitled to complimentary edits, as we are willing to go to great lengths to ensure that our customers are satisfied. Users are permitted to express their concerns regarding their work and request revisions for a period of 5-10 days. Our team will not accept delayed requests. Our revision policy is governed by the following rules:

• Ghostwriting Services: A specific number of revisions or edits will be permitted. Our work is consistently improved until it satisfies your expectations. The number of edits that we will make without charging you an additional fee will be specifically specified in your contract. After that, you have to pay for the revisions.
• Other Services: There is a case-by-case process that handles your revision requests for marketing and publishing services. The scope of work and the nature of the agreement determine how the revisions will be made.

• Minor Errors or Technicalities: Refunds will not be issued for late or delayed deliveries that are the result of minor issues, such as typos, grammatical errors, word count discrepancies, or the inclusion of references.
• Client-Related Delays: Refunds will not be issued in situations where the client is responsible for delays.
• Low Word Count: Refund requests that are solely based on a low word count will not be accepted.
• Failure to Submit Concerns: Refunds will not be considered if the client has not submitted concerns regarding the delivered work.
• Additional Requirements or Unreasonable Demands: If delays are the result of the client adding new requirements or making unreasonable demands that were not communicated during the order placement process, refunds will not be issued.
• Exclusion of Tips: Refunds will not be issued for tips given to our writers or team members.

• Before Starting The Project: Within one business day of placing the order, the client may cancel and request a refund if they elect to do so before our writers and editors have begun working. The request must be submitted in writing via email.
• After Starting The Project: If the client has utilised a minimum of three revisions, refund requests submitted after the commencement of work will be considered. In such instances, a partial refund may be issued to ensure that our internal teams are fairly compensated.

• On-Time Delivery Guarantee: On-time delivery is guaranteed at britishbookpublishers.co.uk. Nevertheless, a 50% refund will be issued if a project is not delivered on time as a result of unforeseen or unfortunate circumstances and the client has made at least three attempts to contact our service. Documented evidence must be submitted by the client to demonstrate that the late delivery was our fault.
• Client-Related Delays: If the client actions are the cause of the delay, refunds will not be issued.
• Mutual Agreement: The client and britishbookpublishers.co.uk will reach a mutual agreement to resolve all refund cases.
• Partial Refunds: Partial refunds or future discounts may be provided as compensation in specific circumstances.

We are dedicated to producing exceptional work that aligns with the objectives of our clients. We encourage clients to offer feedback, and we will reassign or rewrite the work to guarantee their complete satisfaction. Nevertheless, a refund request will only be considered if the client has requested a minimum of three revisions in documented form and has communicated their concerns to our support or project management team on at least three separate occasions within a two-week period.

In the pre-sales or post-sales stages, all ongoing communication, progress updates, and delivery-related matters should be addressed through our project management tool, official email, or by contacting the assigned numbers. Please exercise caution when receiving calls or emails from unverified sources that purport to represent our organisation. britishbookpublishers.co.uk is not liable for any fraudulent activities or scams that originate from these sources.

Our name is legally registered to the site, and its logo, trademark, domain name, and all interactive features are accessible online. All users are strictly prohibited from distributing, modifying, transferring, downloading, or reposting any portion of the website content for personal or commercial gain without explicit permission. Additionally, the content that our team generates remains our property until we receive the full payment. Upon the project completion and the absence of any outstanding dues, clients are granted ownership rights.

The intellectual property of users is the content they provide. The intellectual property of the site and its licensors includes the content, features, services, and functionality that are accessible on britishbookpublishers.co.uk. britishbookpublishers.co.uk is safeguarded by copyright, trademark, and other relevant national and international laws. Before employing britishbookpublishers.co.uk services, users must obtain written authorisation from the organisation.

We at britishbookpublishers.co.uk hold intellectual property rights in the highest regard. We promptly and comprehensively resolve copyright infringement concerns. If you are authorised to act on behalf of a copyright owner or believe that your copyright has been infringed upon, please provide us with comprehensive information regarding your concern. Please be advised that the submission of false claims with the intention of disrupting or harming the services of britishbookpublishers.co.uk may result in liability for damages, including legal fees.

Users must adhere to the following restrictions when utilising britishbookpublishers.co.uk services:

• Users must not engage in activities that violate local or international laws.
• Users must not exploit or harm minors by exposing them to inappropriate content.
• Users must not send unsolicited advertisements or promotional materials, such as spam or junk mail.
• Users must not impersonate any individuals, organisations, or company representatives.
• Users must not infringe upon the rights of others.
• Users must not engage in threatening, fraudulent, illegal, or harmful activities.
• Users must not obstruct or impede other users from accessing britishbookpublishers.co.uk.
• Users must not engage in activities that could damage britishbookpublishers.co.uk, its services, or its users.
• Users must not expose britishbookpublishers.co.uk to liability through their actions.

Additionally, users are prohibited from:

• Using automated tools, such as bots or spiders, to access, copy, or monitor content from britishbookpublishers.co.uk.
• Employing any device, software, or tool that disrupts britishbookpublishers.co.uk ability to provide its services.
• Introducing malicious software, such as viruses or malware, to disrupt britishbookpublishers.co.uk operations.
• Attempting unauthorised access to any part of britishbookpublishers.co.uk infrastructure, including servers and databases.
• Conducting denial-of-service attacks or distributed denial-of-service attacks.
• Posting false negative reviews or ratings.
• Damaging britishbookpublishers.co.uk reputation through false claims or reviews.
• Interfering with the normal functioning of britishbookpublishers.co.uk.

We are not responsible for any indirect or unintentional damage that our services may cause to our customers. We are only accountable for the amount that the customer has paid. britishbookpublishers.co.uk, its officers, directors, employees, and affiliates will not be held liable for any direct or indirect, unintentional, or consequential damages that result from the use of our services, except as required by law. In the event that britishbookpublishers.co.uk is found to be liable, the claimant will be held accountable for any resulting expenses, such as attorney's fees, arbitration, litigation, or appeals.

Our liability will be restricted to the amount paid for the service, and no additional damages, including consequential or disciplinary damages, will be awarded if britishbookpublishers.co.uk is found to be liable. Please be advised that the exclusion of disciplinary, consequential, or incidental damages may not be permissible in certain jurisdictions. Consequently, this limit may not be applicable to you.

The laws of the United Kingdom shall govern these Terms and Conditions. britishbookpublishers.co.uk failure to enforce any right or provision of these terms does not constitute a waiver of those rights. If a court of competent jurisdiction determines that any provision of these terms is invalid, the remaining provisions shall remain in effect. These terms constitute the entire agreement between britishbookpublishers.co.uk and its users, superseding any previous agreements.

At our sole discretion and without prior notice, britishbookpublishers.co.uk reserves the right to withdraw, amend, or modify any aspect of our services or the materials provided through them. We are not responsible for any service unavailability that may occur during these periods. Access to specific components of the service or the entire service may also be restricted by britishbookpublishers.co.uk.

britishbookpublishers.co.uk retains the right to revise, update, or amend these Terms and Conditions at any time without prior notice and at our sole discretion. In order to remain apprised of any modifications, it is recommended that users frequently consult this page. The most recent update is indicated by the "Effective Date" located at the top of the page.

britishbookpublishers.co.uk services are subject to the revised Terms and Conditions, which you accept by continuing to use. If you are not in agreement with the revised terms, you should cease using the services of britishbookpublishers.co.uk.

No waiver of any provision of these Terms and Conditions shall be interpreted as a waiver of any other provision or the rights of britishbookpublishers.co.uk. Failure to assert a right or provision under these terms does not constitute a waiver of that right or provision.

If a court or competent authority determines that any provision of these terms is invalid, illegal, or unenforceable, that provision will be restricted or eliminated to the minimum extent necessary, while the remaining provisions will remain in full force and effect.

By accessing and utilising the services of britishbookpublishers.co.uk, you consent to the terms and conditions.